Returns & Exchanges

At Hard Jewelry, we stand by the quality of our pieces and offer a 30-day window for returns or exchanges to ensure you are 100% satisfied with your order. All items must be in their original, unworn condition and include the signature packaging to be eligible for a refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your jewelry in its original box and use the prepaid shipping label provided via email to ensure a safe transit back to our warehouse.

• 3.
  Inspection Process

  Once received, our quality control team will inspect the items within 3-5 business days to verify they meet our return standards.

• 4.
  Receive Refund or Exchange

  After approval, your refund will be processed to your original payment method, or your new exchange items will be shipped out immediately at no extra cost.